🇸🇬  www.singyan.com.sg | 🇲🇾  www.singyan.co
🇸🇬  www.singyan.com.sg | 🇲🇾  www.singyan.co
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DELIVERY SCHEDULE, TERMS AND CONDITIONS

Monday to Saturday: 2.00pm to 6.00pm

Complimentary delivery for orders above RM300 in single receipt. Otherwise delivery charge of RM15 applies.

*For locations outside Klang Valley, your purchase will be packaged with bubble wrap in hard foam box delivered via third-party express courier services. Delivery period may take from 2 to 3 days. Packaging and delivery charge of RM30 applies.

Terms and Conditions / Returns & Refunds

  • Freshly Boiled Bowls are delivered only within Klang Valley Area. For outstation locations, we will try our best to package your order securely with bubble wrap in hard foam box and deliver via third party express courier. Do note that long distance deliveries carry risks of spillage and therefore if this is not agreeable by the customer, we will process full refund to you without any charges*.
  • Delivery schedules requested may be affected due to bad weather, peak periods, nation lockdowns or to restricted & remote locations.
  • Cancellations must be requested 3 business day in advanced with an administration charge of 10% from refund value.
  • All other refunds will incur an administration charge of 10%. Should items have been delivered / consumed, refund amount will be prorated fairly and appropriately by SINGYAN.

HOW TO MAKE PAYMENTS?

1. Credit Cards

  • All major credit cards are accepted: Mastercard / Visa / American Express / Debit

2. Duitnow

  • To our mobile number: 0196264996

3. Direct Bank Transfer

  • Bank: MALAYAN BANKING BERHAD (MAYBANK)
  • Bank Account No. : 5648 3843 4984

*For faster processing, kindly send us a screenshot of your payment via whatsapp here +6019 6264995 or email us at hello@singyan.co.

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