🇸🇬  www.singyan.com.sg | 🇲🇾  www.singyan.co
🇸🇬  www.singyan.com.sg | 🇲🇾  www.singyan.co
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Terms and Conditions:

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DELIVERY SCHEDULE, TERMS AND CONDITIONS

Daily: 2.00pm to 6.00pm

*For locations outside Klang Valley, your purchase will be packaged with bubble wrap in hard foam box delivered via third-party express courier services. Delivery period may take from 2 to 3 days and additional charges apply for orders below RM300.

Terms and Conditions / Returns & Refunds

  • Freshly Boiled Bowls are delivered only within Klang Valley Area. For outstation locations, we will try our best to package your order securely with bubble wrap in hard foam box and deliver via third party express courier. Do note that long distance deliveries carry risks of spillage and therefore if this is not agreeable by the customer, we will process full refund to you without any charges*.
  • Delivery schedules requested may be affected due to bad weather, peak periods, nation lockdowns or to restricted & remote locations.
  • Cancellations must be requested 3 business day in advanced with an administration charge of 10% from refund value.
  • All other refunds will incur an administration charge of 10%. Should items have been delivered / consumed, refund amount will be prorated fairly and appropriately by SINGYAN.

PAYMENTS & BANKING DETAILS

1. Stripe (Credit Card)

  • Mastercard/Visa/American Express

2. Duitnow

  • To our Business Registration Number: LLP0019807LGN

3. Direct Bank Transfer

  • Bank Holder : OCBC
  • Bannk Account No. : 786-124191-3

*For faster processing, kindly send us a screenshot of your payment via whatsapp here +6012 2743033 or email us at hello@singyan.co.